Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account; however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.pashaliving.com/register and follow the instructions on-screen.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@pashaliving.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting us in case the order confirmation has been diverted there.

We typically only cancel orders if there’s a problem with stock or if you’ve asked us to cancel. Please accept our apologies if your order is cancelled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@pashaliving.com we may be able to cancel your order before it’s processed. If not, we’ll dispatch your order, and then you can return it to us if you wish upon receiving it.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@pashaliving.com we may be able to amend your order before it’s processed. If you need to order a greater quantity or an additional product, please place a new order online.

Orders that require shipping within the U.K. will take up to 4-5 business days to arrive if you select standard shipping. To receive your order the next day, please select this option at checkout. Orders must be placed before midday Monday-Friday to receive the next day. There are no deliveries on Sundays or bank holidays. For example, if you place an order after midday on Friday, on a bank holiday weekend, your order will be dispatched on Tuesday for delivery on Wednesday. 

International Shipping times can vary. 

EU: 3-5 business days 

Rest-of-World 5-7 business days. 

Please note that customs delays and import processing in destination countries can delay your order's arrival. Unfortunately, this is out of our control. 

We currently ship to the following locations: 

Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA. 

You can absolutely return your item to us, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. You must initiate the return within 14 days of receiving it. Unfortunately, we don’t offer exchanges. If you’re unsure about clothing sizes, we recommend ordering the two closest matches and returning the one that doesn’t fit.

You can obtain a free postage return label via our Royal Mail Return Portal. Providing the return is within the 14-day cancellation period and meets our return criteria. 

• Please ensure that you include your return slip in your parcel, package it up securely and take it to a Customer Service Point, Post Office, Parcel Postbox or arrange a Collection.
• No printer? No problem. Show the Royal Mail team your email QR code & they will take care of the rest
• You will need to retain your post office receipt as proof of return.
• You can track your parcel online using the Royal Mail Track and Trace service.
• UK returns made using the Royal Mail Freepost label may take 3-4 working days to be delivered to us.
• Please note that the PO BOX is not the final destination, and it will take a minimum of 48 hours to be delivered to Pasha HQ.
• Returns are usually processed within 3-5 working days, this extends to 2-3 weeks during busy sale periods.
• You will receive a confirmation email once your return has been processed.
• Any questions, you can reach our Customer Service team by email or via the contact form or chat box on our website https://pashaliving.com/pages/contact

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via info@pashaliving.com with the details. We’ll respond within 1 business day. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.

We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

Yes, we do. These are issued electronically by email and each contains a unique reference number. The Pasha Living Gift Card is the perfect choice for anyone who loves sun, sea, and style.